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Crypto.com REST · depth outage, 4 min on 15 AUG 2026

Crypto.com REST · depth — 27% of checks failing over the last minute (timeout). up24 opened this incident from its own measurements of Crypto.com's public API on 15 AUG 2026 12:01 UTC. It lasted 4 min and ended 15 AUG 2026 12:06 UTC, when the component started answering again.

OUTAGEREST · depth · https://api.crypto.com/exchange/v1/public/get-book?instrument_name=BTC_USDT&depth=20
DURATION
4 min
STARTED
15 AUG 2026 12:01 UTC
ENDED
15 AUG 2026 12:06 UTC
VS THEIR NOTICE
NOT ACKNOWLEDGED

WHAT HAPPENED

  1. 15 AUG 2026 12:01 UTC
    up24 opened the incident at outage, timeout.
  2. 15 AUG 2026 12:06 UTC
    The component started answering again. up24 dates the incident from this moment, not from when its clearing rule finished.

HOW IT FAILED

Over the window, 3 of 780 checks failed: timeout ×3.

— p50‑ ‑ p95
axis 0 – 500ms
11:32 · 15 AUG12:04 · 15 AUG12:36 · 15 AUG

REST latency for the failing endpoint, per minute, from 15 AUG 2026 11:31 UTC to 15 AUG 2026 12:36 UTC. The gap in the line is where nothing answered.

DID CRYPTO.COM SAY SO?

Crypto.com publishes a status feed and nothing in it lines up with this incident. That is not proof they stayed silent; it is what their feed says.

up24 opened 70 incidents for Crypto.com in the last 90 days. Nothing Crypto.com published lines up with any of them.

CRYPTO.COM — OTHER INCIDENTS

Measured by up24's own probe against Crypto.com's public API, BTC_USDT against USDT, every 5s. This page is generated from the incident's own rows — 2 recorded transitions — and nothing on it is reported by Crypto.com.