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Crypto.com REST · ping degradation, 19 min on 11 SEP 2026

Crypto.com REST · ping — intermittently degraded: 2 episodes in the last hour, most recently p95 751ms over the last five minutes, 4.4× the 7-day baseline of 172ms — from Lauterbourg, FR and Singapore, SG. up24 opened this incident from its own measurements of Crypto.com's public API on 11 SEP 2026 14:06 UTC. It lasted 19 min and ended 11 SEP 2026 14:25 UTC, when the component started answering again.

DEGRADEDREST · ping · https://api.crypto.com/exchange/v1/public/get-valuations?instrument_name=BTCUSD-INDEX&valuation_type=index_price&count=1
DURATION
19 min
STARTED
11 SEP 2026 14:06 UTC
ENDED
11 SEP 2026 14:25 UTC
VS THEIR NOTICE
NOT ACKNOWLEDGED

WHAT HAPPENED

  1. 11 SEP 2026 14:06 UTC
    up24 opened the incident at degraded.
  2. 11 SEP 2026 14:25 UTC
    The component started answering again. up24 dates the incident from this moment, not from when its clearing rule finished.

HOW IT FAILED

Over the window, 0 of 1,896 checks failed: timeout ×491.

— p50‑ ‑ p95
axis 0 – 2000ms
13:37 · 11 SEP14:16 · 11 SEP14:55 · 11 SEP

REST latency for the failing endpoint, per minute, from 11 SEP 2026 13:36 UTC to 11 SEP 2026 14:55 UTC. The gap in the line is where nothing answered.

DID CRYPTO.COM SAY SO?

Crypto.com publishes a status feed and nothing in it lines up with this incident. That is not proof they stayed silent; it is what their feed says.

up24 opened 70 incidents for Crypto.com in the last 90 days. Nothing Crypto.com published lines up with any of them.

CRYPTO.COM — OTHER INCIDENTS

Measured by up24's own probe against Crypto.com's public API, BTC_USDT against USDT, every 5s. This page is generated from the incident's own rows — 2 recorded transitions — and nothing on it is reported by Crypto.com.